Privacy Policy

This privacy statement discloses the privacy practices for the West Hobart Plumbing website. This privacy statement applies solely to information collected by this website.

West Hobart Plumbing Centre may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/03/2014.

 

WHAT INFORMATION DO WE COLLECT?

We may collect the following information:
- your name
- contact information including email address and phone number
- delivery information when you require our products and/or services to be delivered
- billing information when you wish to purchase our products and/or services
- other information relevant to helping us provide the best customer service
- and any other information that you send to West Hobart Plumbing Centre.

 

WHAT DO WE DO WITH YOUR INFORMATION?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services
- Supply to you services and products that you request
- Internal record keeping
- Answer or provide information requested through an enquiry.

 

DISCLOSURE

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

SHOPIFY & DATA STORAGE

Our store is hosted on Shopify Inc.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

THIRD-PARTY WEBSITES

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

We use cookies through Google Analytics to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. No personal data is collected.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at admin@whplumbing.com.au or by mail at West Hobart Plumbing Centre:

Re: Privacy Compliance Officer

213 Melville St West Hobart Tasmania Australia 7000

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